The University of Queensland Library
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Mail Order Service

Library patrons may be eligible for a Mail Order Service. The service includes the mailing of books, journal articles (limits apply) and searches of journal databases. The Library will pay postage to your home address and you must pay the return mail costs.

The following library patrons are eligible for a Mail Order Service:

Undergraduate Students

  • fully enrolled as external students; OR
  • fully enrolled as remote students; OR
  • enrolled in a mix of courses in either external or remote mode (NOTE: Students must apply for the service at their branch library); OR
  • enrolled in the flexible mode only or mixed mode of flexible plus remote or external (NOTE: Students must apply for the service at their branch library. Eligibility will be at the discretion of the Branch Manager); OR
  • undertaking a placement of more than 2 weeks (NOTE: Students must apply for the service at their branch library before commencing the placement)

Postgraduate Students

  • fully enrolled as external students; OR
  • fully enrolled as remote students; OR
  • enrolled in a mix of courses in either external or remote mode (NOTE: Students must apply for the service at their branch library); OR
  • enrolled in the flexible mode only or mixed mode of flexible plus remote or external (NOTE: Students must apply for the service at their branch library. Eligibility will be at the discretion of the Branch Manager)

Staff

  • work at a location that does not have a UQ branch library on site (NOTE: Staff must apply for this service at their branch library)

Requesting items from the External and Remote Service

Request for Book Loans -

For details on requesting books from the UQ collection, see Requesting Library items.
Select External and Remote Service as the pick up location.

You can request a limited number of books from libraries other than the University of Queensland Library. For details see About Document Delivery

Request for Photocopied material - (when you know the details of a particular journal article, conference paper or similar or book chapter that you cannot access online)

For undergraduate students twenty (20) journal articles will be provided free of charge each semester.

For postgraduate students one hundred (100) articles will be provided free of charge each semester.

Usage above these limits will be monitored and charges apply.

For details on requesting photocopied material, see Document Delivery.

Note

  • Your request may be provided to you electronically.
  • An email will be sent to your student email address advising you when it is available and how to access it.

Request for Information (when you are not sure what you want and would like the Library staff to find something for you)


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Complete a "Request for Information Form" and email the completed form to your library

IMPORTANT - As a result of a Request for Information, the Library may send you photocopied pages. Please sign the attached "Request for Photocopy" paperwork to satisfy the legal requirements of the Copyright Act and RETURN to the Library.


Borrowing


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Undergraduates

Loans
As an undergraduate you may have 30 books on loan at any time from the University of Queensland Library collections. The Library will pay postage to your home address and you must pay the return mail costs. Overseas students must return items by airmail.

The loan period is 42 days and standard renewal conditions and penalties apply. Other users may place a hold/request against items on loan to you. The Library will recall the item by sending an email notice to your Student email account requesting the item be returned. You are guaranteed a loan of at least 2 weeks, but you must return the item by the new due date to avoid incurring a penalty of $1.40 per day. Please check your Student email regularly. (See Undergraduate borrowing)


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Postgraduates - Coursework

Loans
As a coursework postgraduate you may have 40 books on loan at any time from the University of Queensland Library collections. The Library will pay postage to your home address and you must pay the return mail costs. Overseas students must return items by airmail.

The loan period is 42 days and standard renewal conditions and penalties apply. Other users may place a hold/request against items on loan to you. The Library will recall the item by sending an email notice to your Student email account requesting the item be returned. You are guaranteed a loan of at least 2 weeks, but you must return the item by the new due date to avoid incurring a penalty of $1.40 per day. Please check your Student email regularly. (See Coursework postgraduate borrowing)


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Postgraduates - Research

Loans
As a research postgraduate you may have 60 books on loan at any time from the University of Queensland Library collections. The Library will pay postage to your home address and you must pay the return mail costs. Overseas students must return items by airmail.

The loan period is 84 days and standard renewal conditions and penalties apply. Other users may place a hold/request against items on loan to you. The Library will recall the item by sending an email notice to your Student email account requesting the item be returned. You are guaranteed a loan of at least 2 weeks, but you must return the item by the new due date to avoid incurring a penalty of $1.40 per day. Please check your Student email regularly. (See Research postgraduate borrowing)


Contact your Librarian

Branch Email Phone Fax
Gatton Library gatinfo@library.uq.edu.au (07) 54601272 (07) 54601136
Social Sciences and Humanities Library Education:
remote-ssh@library.uq.edu.au
(07) 33463673 (07) 33653482
Journalism:
remote-ssh@library.uq.edu.au
(07) 33463684 (07) 33653482
Management:
remote-ssh@library.uq.edu.au
(07) 33654860 (07) 33653482
General enquires
remote-ssh@library.uq.edu.au
(07) 33464320 (07) 33653482
Law Library remote-ssh@library.uq.edu.au (07) 33652410 (07) 33653482
Economics and Business Library remote-ssh@library.uq.edu.au (07) 33652410 (07) 33653482
Biological Sciences Library remote-bsl@library.uq.edu.au (07) 33657378 (07) 33656416
Dorothy Hill Physical Sciences and Engineering Library remote-pse@library.uq.edu.au (07) 33652367 (07) 33653658
Architecture / Music Library remote-arm@library.uq.edu.au (07) 33653672 (07) 33654836
Herston Health Sciences Library remote-hml@library.uq.edu.au (07) 33655244 (07) 33655243
Dentistry Library remote-den@library.uq.edu.au (07) 33658094 (07) 33658188
Ipswich Library remote-ips@library.uq.edu.au (07) 33811281 (07) 33811283

 
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©2009 The University of Queensland, Brisbane Australia
ABN 63 942 912 684
CRICOS Provider Number: 00025B
Authorised by: University Librarian
Maintained by: UQ Library
  Last Updated: 6 February 2009.